{"id":2807,"date":"2021-06-09T20:53:49","date_gmt":"2021-06-09T20:53:49","guid":{"rendered":"https:\/\/proyectosurbanos.com.co\/?page_id=2807"},"modified":"2025-12-09T16:47:03","modified_gmt":"2025-12-09T21:47:03","slug":"postventa","status":"publish","type":"page","link":"https:\/\/proyectosurbanos.com.co\/en\/postventa\/","title":{"rendered":"PostVenta"},"content":{"rendered":"<style>.elementor-2807 .elementor-element.elementor-element-d0164ee:not(.elementor-motion-effects-element-type-background), .elementor-2807 .elementor-element.elementor-element-d0164ee > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-color:#FFFFFF00;background-image:url(\"https:\/\/proyectosurbanos.com.co\/wp-content\/uploads\/2025\/08\/FONDO-WEB-promo-min.png\");background-position:center center;background-repeat:no-repeat;background-size:cover;}.elementor-2807 .elementor-element.elementor-element-d0164ee > 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.elementor-element.elementor-element-a35deb7{font-size:25px;line-height:1.2em;}.elementor-2807 .elementor-element.elementor-element-e9a703f{text-align:justify;}}\/* Start custom CSS for html, class: .elementor-element-c17cdb2 *\/.ce-sidebar {\n    display: none !important;\n}\/* End custom CSS *\/<\/style>\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"2807\" class=\"elementor elementor-2807\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d0164ee elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d0164ee\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4333401\" data-id=\"4333401\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f8135d3 elementor-widget elementor-widget-heading\" data-id=\"f8135d3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">POSTVENTA Y PQRs<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e80833c elementor-section-content-top elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e80833c\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3aa170a\" data-id=\"3aa170a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c17cdb2 elementor-widget elementor-widget-html\" data-id=\"c17cdb2\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<iframe id=\"smartHomeSupport\" name=\"iframe\" src=\"https:\/\/smart-home.com.co\/ClaimForm.aspx?companyId=ea97fd29-b88d-4bec-ab8f-10145f06c7d5&projectId=00000000-0000-0000-0000-000000000000&innerText=false\" width=\"100%\" height=\"2300\" scrolling=\"no\" align=\"top\" frameborder=\"0\"><\/iframe>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-24062db elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile e-flex e-con-boxed e-con e-parent\" data-id=\"24062db\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f7ce816 e-con-full e-flex e-con e-child\" data-id=\"f7ce816\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a35deb7 elementor-widget elementor-widget-text-editor\" data-id=\"a35deb7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Estamos trabajando para darte una mejor experiencia.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-40b2608 elementor-widget elementor-widget-image\" data-id=\"40b2608\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"541\" height=\"432\" src=\"https:\/\/proyectosurbanos.com.co\/wp-content\/uploads\/2025\/10\/mantenimiento.png\" class=\"attachment-large size-large wp-image-21840\" alt=\"\" srcset=\"https:\/\/proyectosurbanos.com.co\/wp-content\/uploads\/2025\/10\/mantenimiento.png 541w, https:\/\/proyectosurbanos.com.co\/wp-content\/uploads\/2025\/10\/mantenimiento-300x240.png 300w, https:\/\/proyectosurbanos.com.co\/wp-content\/uploads\/2025\/10\/mantenimiento-15x12.png 15w\" sizes=\"(max-width: 541px) 100vw, 541px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2c94cff e-con-full e-flex e-con e-child\" data-id=\"2c94cff\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e9a703f elementor-widget elementor-widget-text-editor\" data-id=\"e9a703f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Temporalmente puedes radicar tus postventas en nuestro correo oficial: <strong>servicioalcliente@proyectosurbanos.com.co <\/strong>o diligenciar el siguiente formulario:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-96cc1b4 elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"96cc1b4\" data-element_type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"New Form\" aria-label=\"New Form\" action=\"\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"2807\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"96cc1b4\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"PostVenta - Proyectos Urbanos\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"2807\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Nombre Completo\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Email\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-field_6fcd62e elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[field_6fcd62e]\" id=\"form-field-field_6fcd62e\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Tel\u00e9fono\" required=\"required\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Solo se aceptan n\u00fameros y caracteres de tel\u00e9fono (#,-,*,etc).\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-field_adb4266 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_adb4266\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tProyecto:\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before\">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-caret-down\"><\/i>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[field_adb4266]\" id=\"form-field-field_adb4266\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"Cerritos Home Etapa 1\">Cerritos Home Etapa 1<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Cerritos Home Etapa 2\">Cerritos Home Etapa 2<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Cerritos Mall\">Cerritos Mall<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Sideral Torre 2\">Sideral Torre 2<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Sideral Torre 3\">Sideral Torre 3<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_145299c elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_145299c\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tN\u00famero de Inmueble:\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_145299c]\" id=\"form-field-field_145299c\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Eje: Manzana 2, Casa 2\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"8\" placeholder=\"Mensaje\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-upload elementor-field-group elementor-column elementor-field-group-field_2082a44 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